Landlord Information
Residential Tenancy Legislation has complex rules and regulations relating to property management.
It places immense responsibility on whoever manages the rental property to comply with these guidelines. Failure to do so can attract harsh penalties to either the owner (you) or the owners nominated managing agent.
Agents involved in Property Management (and owners who manage their own properties) must possess a thorough working knowledge and understanding of the legislation.
Our staff are always thoroughly informed and fully trained in all aspects of the relevant legislation to provide peace of mind to you the owner and we also reguarly conduct rent reviews to maximise the returns on your investment.
Selecting the Right Tenants
We will not compromise our reputation of providing our clients with the most suitable tenants to lease their properties.
Our philosophy is to always be critically selective with tenants because our aim is for you to have a worry free tenancy.
Our detailed screening process aims to establish that tenants can meet the responsibilities of the General Tenancy Agreement. Tenant selection is in accordance with laws covering discrimination, residential tenancies and privacy.
Service to You
Prior to each tenant's occupancy, a condition report is prepared that thoroughly details all aspects of the property, including an inventory of all items including in the property if applicable. Routine inspections of your property are made regularly depending on your needs and legislative requirements.
Following each routine inspection, you will receive a comprehensive report on the overall condition of the property and photos where necessary.
The purpose of the inspections are two-fold: Firstly to bring your attention to any immediate maintenance needs and to inform you of any preventative maintenance or refurbishment that may be beneficial and to give you a regular update of the condition of the property. Owners can then forecast and budget accordingly, for any upgrading work suggestions in the report. Our attention to maintenance will ensure that problems are resolved quickly by qualified tradespeople and at a reasonable price with a limit determined by you.
When tenants vacate the property we can carry out a final inspection ensuring that they leave in an acceptable condition. Bonds will not be realeased until all parties are satisfied; you will be invited to attend this inspection.
Payments and Statements
To help maximise your rental return, we ensure payments are forwarded to you promptly each month. We forward you an itemised statement showing all rental income received and any payments made on your behalf. Monthly statements will have copies of invoices attached.
Council rates, body corporate levies and landlord protection insurance premiums are just some of the accounts that can be paid on your behalf from received rental monies.
Rent Review
We want your investment working for you, that's why your tenancy agreement is closely monitored to ensure you gain full advantage of current rental market trends.
Service Gaurantee
We're different from other agencies - we don't give you empty promises most likely forgotten after the first three months; we give you a service gaurantee in writing once the management agreement is effective so we are all aware of the level of expectations.
Our aim is to provide you with total peace of mind and we are prepared to back it up with a written gaurantee.